COURSE PREVIEWAbout this course
“This course contains the use of artificial intelligence.
Are your organization's core operations bogged down by slow approvals, bureaucratic bottlenecks, redundant hand-offs, and endless operational waste?
Most businesses attempt to solve operational drag with minor adjustments or by digitizing existing chaos—simply automating bad processes. Business Process Re-engineering (BPR) takes the opposite approach: clean-slate, first-principles redesign aimed at achieving dramatic, quantum-leap improvements in performance, speed, cost, and customer value.
Led by Author Himani Vashistha, founder of Vidya Retreat, this masterclass provides a complete, structured roadmap to auditing, deconstructing, and re-architecting broken workflows. Bridging executive business strategy with practical execution, this course covers every dimension of operational turnaround: value stream mapping, the 8 forms of organizational waste (DOWNTIME), intelligent automation (RPA & AI), root-cause analysis, and change leadership.
Whether you manage an enterprise division, run a growing business, or consult on digital transformation, this course equips you with actionable toolkits, analytical frameworks, and practical blueprints to eliminate non-value-adding work permanently.
Upon successful completion of the course requirements, you will be eligible to receive a verifiable Certificate of Accreditation issued by Vidya Retreat, validating your mastery in modern process re-engineering and waste elimination.
What You Will Learn (Key Takeaways)
Identify and Eradicate Hidden Waste: Systematically locate and eliminate the 8 forms of operational waste (DOWNTIME) across administrative, digital, and frontline environments.
Master Clean-Slate Process Redesign: Move beyond basic incremental improvements to design high-velocity, customer-centric workflows from the ground up.
Map and Diagnose Complex Streams: Build end-to-end Value Stream Maps (VSM) and cross-functional swimlane diagrams to pinpoint hand-off delays and bottlenecks.
Deploy Modern Enablers Safely: Leverage RPA, process mining, modern cloud ERPs, and AI decision gateways without inheriting technical debt.
Lead Human-Centered Transformation: Overcome organizational resistance, dismantle departmental silos, and reskill teams to thrive in streamlined environments.
Lock in Gains with Long-Term Governance: Integrate BPR with Lean Six Sigma, real-time KPI dashboards, and post-implementation audit frameworks to prevent operational drift.
What you'll learn
- Master radical clean-slate redesign.
- Eliminate the 8 forms of waste.
- Map and fix end-to-end workflows.
- Remove bottlenecks and unnecessary approvals.
- Deploy RPA and AI decision gateways.
- Lead teams through organizational change.
- Build dashboards to prevent process drift.
Before you begin
- A foundational understanding of basic organizational structures and common business functions (e.g., Sales, Operations, Finance, or Customer Support).
- No prior programming or advanced technical engineering background is required; all workflow mapping, diagnostic tools, and automation frameworks are explained from core principles.
- An open mindset ready to challenge legacy assumptions, traditional departmental silos, and standard operating habits.
Who this is for
- Operations Managers, Directors, and COOs seeking to dramatically cut cycle times, reduce operational costs, and boost overall throughput.
- Management Consultants and Business Analysts tasked with diagnosing client workflows, designing operating models, and presenting high-ROI business cases.
- Continuous Improvement, Lean, and Six Sigma Practitioners looking to complement incremental Kaizen methods with radical, clean-slate re-engineering frameworks.
- Business Owners and Entrepreneurs aiming to scale operational capacity without linearly inflating headcount or administrative overhead.
- Digital Transformation and IT Leaders responsible for aligning enterprise software implementations (ERP, CRM, RPA) with re-engineered workflows.
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